WEUSE ✕ NATURAL FRIENDLY

我們為澳門大型活動帶來改變。
We change behaviour in events in Macau.


我們提供可循環再用的餐具租用及清洗服務,供大型活動,如嘉年華、啤酒節、戶外婚禮、派對、酒會等使用。免清洗,包收送。免郤活動搞手清洗及儲存的煩惱,取代即棄餐具,讓環保聚餐活動成為可能。
We provide reusable cutlery rental and cleansing service for large-scale F&B events in Macau. We help event organizers reduce solid wastes in festive parties, carnivals, music concerts, outdoor weddings etc. By replacing disposable cutlery usage with high quality washable serveware.

餐具租借服務

Tableware Rental Service
餐具
Tableware


我們亦可以提供更多不同款式的餐具,詳情請電郵contact@naturalfriendly.mo

We also provide many different kind of Tableware for rental, please email us for more detail contact@naturalfriendly.mo

租借流程

Rental Service Flow
watch a video
  1. 1
    網上預訂
    Order Online

    客戶可以瀏覽我們可租借的餐具,並於活動前5天,以網上形式落單。
    Customers can browse the Tableware, order online five days before the event.

  2. 2
    確認訂單
    Confirm Order

    您將會在48小時內收到報價單,請根據報價單指示確認訂單
    You will receive the quotation in 48 hours, please follow the steps in the quotation to confirm the order.

  3. 3
    安排送貨
    Logistic Arrangement

    確認訂單後,我們將於活動當天按排送貨
    After order confirmed, we will deliver the tableware on the event date.

  4. 4
    使用及回收
    Use and Recollect

    活動完結時,掃走餐具表面的食物殘渣及杯中的液體,把餐具整齊放回盒內,我們會到場收回餐具。
    After using the cutlery, please remove residue on the tableware or the liquid in the cups and place them back in the plastic containers before we return to collect them.

預訂
Order

請電郵收下資訊至contact@naturalfriendly.mo
Please send below information to contact@naturalfriendly.mo
活動名稱、日期、時間、地點、各餐具的數量和備注
Event Name, Date, Time, Location, Quantity of Tableware and Remark

租用細則
Terms and Conditions

此部份適用於200人或以下活動。大型活動請直接電郵與我們聯絡。contact@naturalfriendly.mo

This section is for under 200 pax event only. If it is big event, please email us directly by contact@naturalfriendly.mo

費用
Fee
▸基本租用費用為餐具日租價錢 x 所需數量 (自取)
▸另收運費。視乎地區及特殊運輸需要而定,請參考以下運費表:
-澳門半島 MOP80
-氹仔、路氹城MOP120
-路環、澳門大學 MOP150
(此優惠價格只限單次收送餐具,如需多次往返,運輸價格將有所調整)
▸餐具只限租用24小時,如需加時租用,每額外24小時將附加租用總額30%,並需於用後24小時內安排清洗。

▸Basic rental cost = Daily Rental Price x Amount (Self Pick Up)
▸Logistics charge is priced as below.
-Macau Peninsula MOP80
-Taipa, Cotai MOP120
-Coloane, University of Macau MOP150
(The rate is for one round-trip only. If additional delivery service is needed, rate will be adjusted.)
Tableware rental is for 24 hours. 30% of the basic rental cost will be charged for additional 24 hours rental. Tableware return has to be arranged within 24 hours after using.


訂單確認
Order Confirmation
▸需在 5 個工作天前預訂。租用總額達 MOP2,000 以上之訂單需付50%訂金。
▸於接收餐具時付款/繳付尾數。
▸如顧客在活動前 3 天內取消已確認之訂單,需繳付全數費用。
▸Please place your order 5 working days before event date.
▸For order of MOP2,000 or above, 50% deposit has to be made as confirmation.
▸Payment/remaining amount has to be made on the event date.
▸If client cancels the confirmed order 3 days before event date, full payment is needed.


運輸
Logistics

▸費用包括送貨及回收兩程運輸。
▸運輸時間為上午11時至晚上09時的任何時段,其他時間收送需另收費。
▸送貨及回收地點只限貨車停泊至手推車可通往之平路範圍以內。(不包括上落梯級)
▸Logistics charge includes both journeys of delivery and collection.
▸Service hour is 1100-2100 every day. Extra charge may be incurred for logistics outside this period.
▸Logistics service covers only area that is accessible by trolley from the parking point. (Area/buildings without lift or where can only be accessed through staircases are not included)

其他細則
Other Terms

最低租用費為澳門幣400元正(不包括運費及附加服務收費)。
服務不包括設置及收拾餐具。
我們會在約定之送貨時間運送餐具、空的運載箱、標誌牌到活動地點。餐具會放在運載箱內,客人可取出自用。
客人並不需要清洗餐具,但請在回收時間前清除餐具上之食物殘渣及杯中液體,並整齊放回運載箱中。
在約定之回收時間,我們會到場原箱取回貨物。
餐具如有損壞,照價賠償。賠償價將在報價單內列明。
Minimum rental cost is MOP400 (logistics and other additional cost are excluded).
Basic price does not include tableware setting.
We will deliver to the appointed location at the appointed time as specified in order confirmation. The cutlery will be contained in plastic containers and ready for use. Empty containers and signages will be provided as well.
Customers do not have to wash the tableware, but please remove residue on the tableware and place them back in the plastic containers before collection time.
We will return to the event site to collect the used cutlery.
If there is any loss/damage of the items, damage compensation price will be charged. Please refer to individual quotation.

附加服務
Additional Service

我們可以安排在場餐具服務生以協助管理餐具,工作包括餐具置放、分發、收拾餐具等。使用此服務可以免除餐具損毀賠償,適合比較大型的活動。如有需要,請備註。
Please contact us should you need any on-site support service.

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